1.   Online access       

       Our clients are given a login and password for access to a secure environment where they can view progress on their files.

2.   Fee transparency

      We are fully committed to being transparent on our fees.  

      We provide detailed time reports with every invoice setting out the work undertaken on your behalf in a highly detailed manner. 

3.  Paperless office

      We are the first law firm in Ireland to go paperless. This increases efficiencies, reduces unproductive time and helps the environment.

4.   Anywhere access

      Our solicitors can access your file anywhere.  So if you require a meeting off site or at the locus, we can be there with the full file.

5.  Document share

      We use software that shares documents in a secure forum allowing  clients and barristers editorial input to complex documents.

6.  File reviews

      Every file is reviewed on a monthly basis by the partner in charge ensuring constant progress on the file.

7.  Client charter

      We promise to return your calls within the day, reply to your emails within 24 hours and provide pragmatic advice in plain English.

8.  Reporting

     We provide an initial report on quantum, liability and reserve.

     We provide  monthly or fortnightly progress  reports depending on your needs.  It sets out the next step, deadline and accrued costs.

9.  Low overhead

     Outsource non-core support functions

10. Technology efficiencies

      We use e-briefing systems which heavily reduces the time spent on producing briefs. We use an advanced case management system.